Privacy Policy

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Effective Date: [12/01/2024]
Last Updated: [12/01/2024]

Thank you for using Exertious. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our app, website, and services.

When you register and use Exertious, we may collect the following personal information:

• Name
• Email address
• Phone number
• Payment details (processed securely via third-party services)
• User-generated data such as workout history and session preferences

To provide real-time heart rate monitoring and other health-related features, we may collect and process data from wearable devices you connect to Exertious, such as:

• Heart rate
• Activity data
• Exercise performance metrics

We collect information about your interactions with our app, including:

• Device information (e.g., device type, operating system)
• App usage statistics
• IP address and geolocation data (if enabled)

We use your information to:

• Provide and improve our services, including real-time biometric monitoring.
• Personalize your experience and recommend tailored fitness programs.
• Facilitate communication between trainers and clients.
• Process payments and manage subscriptions.
• Ensure security and detect fraud.

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party services for payment processing, data storage, and analytics.
• Trainers: Your connected trainers may view your health and workout data to personalize your sessions.
• Legal Obligations: Authorities if required by law to comply with legal processes.

We take reasonable measures to protect your data, including:

• Secure encryption of data in transit and at rest.
• Access controls and authentication for authorized personnel only.
• Regular audits and updates to our security protocols.

Data Retention: We retain your data only as long as necessary to provide services and comply with legal obligations. Biometric and health data can be deleted upon user request.

You have the following rights regarding your personal data:

• Access and Portability: Request access to the data we hold about you.
• Correction: Update your personal data.
• Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Withdraw Consent: Opt out of data processing for non-essential services.

To exercise these rights, contact us at [Charlie@charlietrainer.com].

Exertious integrates with third-party wearables (e.g., Fitbit, Apple Watch) to provide real-time biometric data. These services are governed by their own privacy policies, and we encourage you to review them.

Exertious is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

We may update this Privacy Policy to reflect changes in our services or applicable laws. We will notify users of significant changes via email or in-app notifications.

If you have questions about this Privacy Policy, please contact us at:
Email: [Charlie@charlietrainer.com]
Address: [FitnessWorks Productions P.O.Box 680725 Charlotte NC 28216]